How to Remove Credit Card From Xbox

Last updated: Mar 31, 2025 • 5 min read
 
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Xbox offers some of the best subscription services around - Game Pass and Xbox Live are rocking the gaming market nowadays!

But, if for one reason or another, you need to remove credit or debit cards from your Xbox One console, then you are not alone.

Luckily, there are a few ways to remove multiple cards from Xbox if you please, and we are going to show you them all.

Read further to get more data about:

  • How to remove credit card from Xbox;
  • A few ways you must know to remove a specific card from your Xbox account;
  • What to do if you cannot remove cards on Xbox.

How to Remove Credit Card from Xbox

Whether you have an Xbox Series S, X, or Xbox One console, you need to input your debit card information or credit card information if you want to make purchases, sign in to Game Pass, or spend money on add-ons.

Nonetheless, the moment you don’t want to have your payment option linked anymore, then you can easily remove it from both your console and a web browser.

Pro Gaming Tip: Is your Xbox controller blinking? This is a normal bug that happens whenever you try to connect a new controller to a console. Search no more and check our related post to learn how to get rid of it!

1. Remove Credit Card from Xbox Console

First of all, you can delete your credit card info directly from your console’s main menu.

In order to do this, simply turn off your Xbox, and on the home screen, follow the steps we are about to show you.

Step 1: Press the Xbox Button and Select System

Once your console is turned on and on the home page, sign in to your account and press the Xbox button located in the middle of your controller.

Here, select System, and you will be redirected to your account settings.

Step 2: Go to Settings and Open Xbox Account

On this screen, search for the Account Details option. Simply move until you find the option, and you will open the details linked to your Xbox Live account.

Step 3: Select “Payment and Billing” and Remove a Credit or Debit Card

Scroll down a little bit and select “Payment and Billing.” Here, your credit or debit card will appear on the screen.

Simply check the credit card number and credit card information of the one you want to delete and select “Remove.”

Keep in mind that if you have an active Xbox subscription, you might need to cancel it first or add another card that belongs to popular credit card companies in order to continue using your Xbox Live account.

2. Remove a Credit Card from Xbox on Computer or Phone

If you don’t have your console at hand, you can also log in to your Microsoft account from your mobile device or computer and remove a credit card or debit cards from there.

Step 1: Open Your Microsoft Account On a Web Browser

Open your Microsoft Account on a web browser - simply look for “Microsoft Account” on Google and you will find the official Microsoft page.

Sign in using your information, and proceed with the following step.

Step 2: Go to “Payment and Billing” And Click “Payment Method”

Go to settings, and select “Payment and Billing” tab. Scroll down until you see a button that says “Payment Method.”

Click on it, and you will see multiple payment options linked to your Microsoft Account.

Step 3: Remove Card from Your Xbox Account

Select the credit card you want to delete, click “Remove,” and you will be good to go!

If you have more than one payment method or credit card linked to your Microsoft Account, go through each one of them and click “Remove” until they are all deleted.

That’s how you remove a credit card from your Xbox console!

Why Can’t I Remove Card on Xbox?

According to the Xbox website, the main reason why you cannot remove a credit card or payment method from your account is that you still have an active subscription.

In this case, you would need to cancel Xbox Live or Game Pass before being able to remove the credit card.

If you only make purchases and so on, then you should not face problems whatsoever.

Nonetheless, if you do have subscriptions on your profile, then make sure to cancel them before you delete the credit card from your account.

Removing your credit card from Xbox is quite easy, and you can now accomplish it by yourself, thanks to Hypenoon!

FAQ

Can I Remove a Credit Card from Xbox App?

No, you cannot remove a credit card from the Xbox app. Likewise, you cannot make changes or purchases on your account from their app - you need to use a web browser instead.



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