How to Refund Robux on Roblox

Did you accidentally buy a Roblox item and you want your precious Robux back?

Don’t worry - accidental purchases happen all the time in this game.

Most items here cost real money, which is why you might be wanting to get a refund as soon as possible.

Nonetheless, getting a refund from Roblox might be a little tricky due to Roblox refund policy, which we will be discussing in detail.

Keep reading this blog post so you can get a detailed explanation about the following topics:

• How to Refund Robux on Roblox;
• What to do is there are unauthorized charges on your payment method;
• Best ways to get refunded from the Roblox Corporation.

What to Do if You Accidentally Purchase Roblox Paid items?

If you recently bought a game pass, a clothing item, or any other thing with this in-game currency and you didn’t want to do it, then you are not alone.

As you know, Robux is the virtual currency of this game. You can’t Give People Robux directly, but there are still some ways to do this.

The same happens with refund requests - there isn’t an official feature to directly ask for refunds on the gaming platform. You can learn more about Roblox Corp Policies by clicking here.

Trade With Other Users

As we mentioned before, a lot of Roblox users have been in your position with their Roblox accounts.
That’s why before you ask for refund charges, you could try to trade items with someone else.

Still, you won’t get your money back. If you need to get a refund from Roblox and don’t want to try other alternatives, then let’s start a refund request.

Understanding Roblox Refund Online Policy

Accidental item purchases in your account are one thing, and unauthorized purchases are another entirely different thing.

Roblox tries to prevent accidental purchases with the “Try it on feature,” which allows you to avoid an item refund by checking how it looks before you decide to purchase goods.

So, before spending Robux on the Roblox Catalog, you better think twice! Getting Roblox coins refunded through a request is not a walk in the park.

What to Do in Case of Unauthorized Purchases on Roblox

If there are unauthorized charges on your bank account, Google Play purchases, credit card, or PayPal account, you need to contact Roblox directly as soon as you can.

They will ask you for the credit card, PayPal, or Google Play purchase numbers so they can verify it in no time.

Unauthorized charges reflected in your billing summary mean that there might be someone using your money, which is illegal.

Submitting a Refund Request is Your Best Shot

Roblox support team receives thousands of refund requests every single day.

It doesn’t matter if you made the purchase via PayPal, Google Play, or any other payment method - starting refunds request is your best alternative.

How to Refund Items on Roblox

In order to get a refund, you need to contact Roblox support and explain to them your case.

There’s no way around this - if you want to get your precious Robux back, then this is the best way to go.

Remember to properly log in to your Roblox account before you start to follow the steps we are about to give you.

Step 1: Contact Roblox’s Customer Support Team

You need to fill in the Roblox support form correctly. You can find the support form by clicking here.

You can also find this option on the Account Settings page at the left sidebar of the screen.

Keep in mind that you need to confirm email address before even starting to give your contact information and other data.

Otherwise, your case will simply be ignored.

Step 2: Enter Paypal Account Email Address, Contact Information and Roblox Username

Here, you need to provide Roblox with all the info they need, such as your Roblox username, amount billing name, four digits of the payment method in case of unauthorized charges, and more:

We cannot stress this enough - make no mistake if you want to properly receive your refund.

Step 3: Insert Item’s URL

You won’t receive refunds if you fail to provide the link to the item you accidentally bought.

So, look for the item’s URL, copy it, and add it to the form:

Step 4: Carefully Explain the Issue Details

Once you have it all ready, a pop-up window will appear where you need to select the Sub Category “Website Item” as shown in the following screenshot:

You must also include information regarding the platform you used to buy the item if you want to get refunds correctly.

Step 5: Submit Roblox Support Form and Wait for an Answer

All you need to do now is to wait for a while. Roblox should give you a straight answer on the email body they send you within 24 or 48 hours.

They receive so many refunds requests that it might take a little longer. Also, they might not give refunds at all if they consider that there aren’t enough reasons to do it.

Do not despair - you will get your precious in-game currency back! For more Roblox-related articles, check Hypenoon right away.

Refund Items on Roblox FAQ

Will Roblox Add a Refund Feature?

No. Players have been asking for a refund feature for years, but, so far, the only way to get a refund is by following the steps on this guide. Unfortunately, the Roblox team seems to be focused on other things at the moment.